How long will it take to receive my package? Do you ship internationally?
Please allow 7 business days for your order to be shipped out.
For the time being, we will commit to shipping only in the Philippines. Shipping fees vary depending on courier service to you area.
What payment options do you offer?
We only accept GCash and bank deposit thru BPI as of the moment.
Account details will be provided upon checkout. Please send a copy of the deposit slip or a screenshot of the transfer and indicate your order reference number to our Instagram (@studio_rosannaocampo) within 24 hours upon ordering.
Do you accept returns or exchanges?
We will only accept exchanges in size and not in color. Strictly no refund.
Complimentary ground shipping within 1 to 7 business days
In-store collection available within 1 to 7 business days
Next-day and Express delivery options also available
Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
See the delivery FAQs for details on shipping methods, costs and delivery times